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Are you involved

Carer and Service User Involvement in Mental Health Services for Older People

What is Carer & Service User Involvement?

Carer and Service User Involvement is about making sure views from such people are heard, are acted upon and are used to change and improve care services for the better.

This would be in all areas of care, from an individualís first contact and personal involvement with services through to provision of services in general. Involvement of Carers and Service Users should be seen in planning, implementation, delivery, monitoring and evaluation of services.

Involvement by Carers and Service Users means services become more suited to the needs of those who use them and therefore make them more successful. It also shows their views are important and are acted upon.

Involvement of Carers and Service Users is a statutory requirement across the health care agencies; included in this are Local Health Boards, Local Authorities, and the Cardiff & Vale NHS Trust. Voluntary and Independent care providers are also governed by this requirement. For Cardiff and the Vale of Glamorgan there are Development Workers who co-ordinate Involvement of Carers and Service Users in Older Peopleís Mental Health Services (see contacts below).

Are you involved?

If you are a Carer or Service User there are many ways in which you can become involved and make a real difference to care services now and in the future. There are a variety of events with current interesting topics you could attend to give your thoughts in person.

Firstly there is the Carers Involvement Group that meets every two months and is actively involved in the local development, delivery, monitoring and evaluation of services for the benefit of older people with Mental Health Needs and their Carers (see back page advert). 

You can also be involved through a Carer Support Group (see Carer Support Group section). There you may be asked for your thoughts on a particular subject in a supportive and comfortable environment. You can even ask for a special meeting on a topic that concerns you or your support group to be arranged.

You could participate in special one-off events and meetings, you can ask to be involved in issues by correspondence, telephone or email. Look out for notice of these events by poster and flyer campaigns, information in newsletters or on our website www.cvmhdp.org.uk

If you would like to know more about becoming involved, would like to be on our mailing list (so that we can let you know about forthcoming events) or have any questions please contact:

Matt Quinn the Involvement Development Worker (Cardiff) or

Matthew Salisbury the Involvement Development Worker (Vale of Glamorgan)

Telephone:  029 2022 2000   Email: mail@cvmhdp.org.uk

Remember your views are wanted and, most importantly, are needed!

 

 

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