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Citizens Advice Bureau - Vale of Glamorgan

Vale of Glamorgan
Advice Services – Voluntary Sector/Registered Charity No. 1089294
Summary of aims & objectives:

To provide free, confidential and impartial advice to everybody, regardless of race, gender, sexuality, age, disability or religion.

To assist people to deal with their problems and help them to decide what to do. If cases are complicated or ongoing, we write and confirm advice and make clear the actions that can be taken.


Office-119 Broad Street, Barry Cf62 7TZ                                      
Open Days- Monday, Wednesday, Friday, 10am-1pm                         


Office- Rear of 79 Eastgate, Cowbridge, CF71 7AA                           
Open Days- Monday (emergencies only), Friday, 10am-1pm  


Office- The Old School, Wine Street, Llantwit Major CF61 1RZ
Open Days- Tuesday, Wednesday, 10am-1pm
Office- West House Cottage, Stanwell Road, Penarth CF64 2ZA
Open Days- Monday 5pm-7pm, Tuesday & Friday, 10am-1pm                   

We are funded by the Legal Services Commission to provide full coverage of all Welfare Benefits issues to eligible clients, and other general issues. We are also funded by the National Assembly to provide advice to clients in Clinical Settings [primary care, clinics, GP surgeries]. We regularly attend the Amy Evans Centre and Hafan Dawel. When funding permits, we hope to extend our Mental Health Service to the clinic at Llantwit Major. The Assembly-funded service is called Better Advice Better Health [BABH]


[a] BABH may be contacted by telephoning 01446 722793. Appontments can be made through our two Admin. Staff (Julie & Mo). One or both are available every day until 2pm. Clinical Staff and Carers can make referrals for BABH or Welfare Benefits.

[b] Clients wishing to access the Legal Services Welfare Benefits Unit should first approach one of the Vale CAB offices, or telephone 0845 120 3756. The adviser will then take initial information before making a referral. We offer appointments every day of the week.
Appointments are available across the County throughout the week.  Please ask for details.  Our Administration Line is:-  01446 – 722812.  Please note that this is strictly for enquiries concerning opening times or appointments at the Barry office. 
For telephone advice, please call:-  0845 120 3756, Monday 10am-2pm and 5pm-7pm and Thursday 10am-2pm.

N.B.  You should note that we will be unable to deal with new client enquiries by E-Mail or on an ‘existing client number’.  Any such enquiries should be directed through to the telephone number above.

First Floor, 119 Broad Street, Barry, Vale of Glamorgan CF62 7TZ

Tel: 01446 722793

Admin: 01446 722812

Advice:  0845 120 3756

Updated July 2007


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