WarningYour browser does not support JavaScript or has it disabled some functions of this site may not be available to you.Warning


Skip navigation

Menu Content Search and Links

Citizens Advice Bureau - Cardiff

Cardiff (will accept some enquiries from other areas)

Limited Company, member of the National Association of Citizens Advice Bureau

Summary of aims & objectives:
  • To ensure that individuals do not suffer through ignorance of their rights and responsibilities or of the services available, or through an inability to express their needs effectively.
And equally…
  • To exercise a responsible influence on the development of social policies and services, both locally and nationally.

In pursuing these aims the service provides free to all individuals an impartial, independent and confidential service of information, guidance and support and makes responsible use of the experience so gained.

We also give advice in housing, employment, debt, immigration, welfare rights and much more.  

The main bureau is open:

  • For drop-ins: Monday to Friday 10am – 12.30pm
  • For telephone advice: Monday to Friday  1pm – 3pm, Tel:029 2034 6499


    Community Advice Sessions

ELY Michaelston Adult Centre Michaelston Road
Friday 9.30am -12.00pm
ELY Ely Library Grand Avenue
Tuesday 1.45pm -4.1 5pm
GRANGETOWN Grangetown Health Centre Cambridge Street 
Wednesday 1.45pm -4.15pm
BUTETOWN Butetown Health Centre Loudon Square
Friday 1.45pm -4.15pm
TROWBRIDGE Trowbridge Health Centre Abergele Rd
Wednesday 9.30am – 12.00pm
LLANRUMNEY Llanrumney Medical Centre Ball Road 
Thursday 1.45pm – 4.15pm
LLANEDEYRN The Powerhouse
Tuesday 9.30am – 12.00pm

Please be aware that the above sessions are often busy and you may not be seen if the sessions are full.

The bureau has wheelchair access and toilet facilities for people with disabilities.  All the outreach locations are wheelchair accessible.


Individuals are able to access the service in the following ways:

  • Attending the main bureau or an outreach session
  • Telephone the advice line

First Floor, Castle House, Castle Street, Cardiff, CF10 1BS

Tel:  029 2034 6490

Updated July 2007


Note: To update a Directory entry please use the directory update form