WarningYour browser does not support JavaScript or has it disabled some functions of this site may not be available to you.Warning


Skip navigation

Menu Content Search and Links

Mental Health National Helplines and Information Lines

(More details of helplines relating to specific diagnoses listed alphabetically)

Assist (Assistance Support and Self Help in surviving Trauma)          
Telephone support and counselling for people experiencing post traumatic stress disorder (PTSD). Also provide face to face counselling and support, critical incident debriefing and clinical assessment for PTSD & anything trauma related.
Office number: 01788 551919

Open 10am-4pm Mon-Fri

Tel: 01778 560800

Email: assist@traumatic-stress.freeserve.co.uk

Website: www.traumatic-stress.freeserve.co.uk


An all Welsh out of hours mental health telephone helpline service providing emotional support, information on local and national services.They can also provide literature on a range of subjects, symptoms and treatments. Calline also includes help for rural stress.                       

Open Mon-Fri 10am-2pm & 7pm-11pm, Sat/Sun Noon-Midnight

Tel: 0800 132 737


Depression Alliance Cymru
Provides information on depression and self-help groups run by Depression Alliance Cymru.

Open 10am-5pm Mon-Fri. 

Tel: 0845 7633 0557


Hafal  (Previously NSF Wales)
Hafal is a Wales-based organisation, which helps people with severe mental illness through projects around Wales.

Information Line: 01792 816 600   

Website: www.hafal.org


Mind Information Line                       
The services include an information line about counselling groups, local support groups, option on treatments, how to access community care, and provides support for people disclosing sexual abuse or who are suicidal.

Telephone information service open 9.15am-5.15pm Mon-Fri

Tel: 08457 660 163

15-19, Broadway, London, E15 4BQ


OCD Action                                                     
Advances the awareness and treatment of OCD [Obsessive Compulsive Disorder]

Tel: 020 7226 4000

Aberdeen Centre, 22 24 Highbury Grove, London.


Rethink (Previously NSF)                     
Advice service providing information on mental illness issues.
General enquiries: 0845 456 0455

National Advice Service, 10am-3pm Mon-Fri

Tel: 020 8974 6814


24 hours a day 7 days a week service that provides emotional support and advice on a number of topics including mental health and depression.

Local Number: 029 2034 4022

Tel: 08457 909 090 local rate


Provides a listening support service and an up to date information database to enable people to make their own choices.

Helpline open 12noon-11pm Mon-Fri, 12noon-6pm weekends

Tel: 08457 678 000


Schizophrenia Association of Great Britain                      
Information and advice for people affected by schizophrenia, their families and friends.

Open Mon Fri 10am 3pm

Tel: 01248 354048


Women and Mental Health Info Line   

Open 10am-12noon, 2pm-4.30pm Mon-Thurs

Tel: 0808 8086 000


Young Minds Parents
Provides information and advice for anyone with concern about the mental health of a child. Young Minds is a national charity committed to improving the mental health of all children. Provides seminars and training, consultancy, leaflets and booklets for young people. It also publishes a young minds magazine.
General Enquiries, 9.30am-5.30pm, Tel: 0207 336 8445

Information Service open 10am-1pm Mon &Fri, 1pm-4pm Tues, Wed & Thurs, 6pm-8pm Wed

Tel: 0800 018 2138

48-50 St John Street, London, EC1M 4DG    


Note: To update a Directory entry please use the directory update form